Complaints and feedback

Please email oakfield.practice@nhs.net for comments about the practice and suggestions as to how we can improve our service to you.

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please email oakfield.practice@nhs.net and the practice manager will deal with your concerns appropriately. 

If you have any questions regarding over the counter medication contact the NHS Kent and Medway Over-The-Counter medicines support line on 01634 335095 option 7 or email kmicb.patientexperience@nhs.net