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Noticeboard

We are not open Monday 25th May 2020


ONLINE ‘ ROUTINE TELEPHONE’ APPOINTMENTS are now available

All routine appointments are currently TELEPHONE consultations until further notice due to the current coronavirus situation. (Exceptions made to some Urgent Practice Nurse Procedures and Childhood Imms)

Please call Reception for an 'ON THE DAY TELEPHONE TRIAGE' Appointment or alternatively book online a 'ROUTINE TELEPHONE' Appointment with one of our GP's or ANP's.

Please have your phone on and ready for your set appointment time, the clinician will only try to call once.

Thank You

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PLEASE READ:
• If you have possible MILD symptoms [new persistent cough or high temperature] stay at home and do not leave your house for 7 days from when your symptoms started.
This action will help protect others in your community whilst you are infectious.
• If you have MODERATE or SEVERE symptoms DO NOT attend Hospital or GP surgery, stay at home and do not leave your house and CALL 111
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ADVICE for staying at home
(Please see following link for full advice)

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

1) Plan ahead and ask others for help to ensure that you can successfully stay at home.
2) Ask your employer, friends and family to help you to get the things you need to stay at home.
3) Stay at least 2 metres (about 3 steps) away from other people in your home whenever possible.
4) Sleep alone, if that is possible.
5) Wash your hands regularly for 20 seconds, each time using soap and water.
6) Stay away from vulnerable individuals such as the elderly and those with underlying health conditions as much as possible.
If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online.
If you have no internet access, you should call NHS 111. For a medical emergency dial 999.

CORONAVIRUS

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1 Appointment 1 Problem 1 Patient: 

We politely ask our patients to only discuss one problem per appointment, for the following reasons:

  • This helps ensure clinics run to schedule and other patients aren’t inconvenienced.
  • We don’t want our doctors to rush through each problem as a serious illness might get missed.
  • Too many problems can distract the doctor on dealing with your main problem.

If you need an additional appointment to discuss further problems, our reception will be happy to help.

Thank You

Repeat Prescriptions:

Please note that repeat prescriptions take a full 48 hours (2 whole working days) to prepare.    Please remember that it is your responsibility to ensure that you hand your request into the surgery on time to avoid running out of your medication.

OUR MISSION STATEMENT:

"DELIVERING SAFER, BETTER, QUALITY CARE AT ALL TIMES"

PEAK TIME TELEPHONE CALLS:

Our peak times for telephone calls are between 8am and 11am.  Please try to avoid calling regarding non-urgent matters outside of these times.  Please only telephone for test results after 2pm.  Thank you.

 

 

Do It Online

OAKFIELD HEALTH CENTRE PATIENT ONLINE SERVICES

This service is provided by our new clinical system “EMIS WEB online services”

To register for this we recommend you use Patient Access or myGP:

www.patientaccess.com

Patient Access App

 

www.mygp.com

myGP App

 

BOOK APPOINTMENTS, REQUEST REPEAT

PRESCRIPTIONS and VIEW YOUR TEST RESULTS

In order to have this access online, you will need to complete the attached form Registration Form (also available at Reception) you will be asked to provide photo ID and proof of address for each adult registering.

Under 18's please see attached Proxy forms for specific age ranges:

0 to 10yrs

11 - 15yrs

Over 16's please contact Reception for a Form

 

If you were previously registered for this service before our clinical system change mid February 2020, you should have been contacted now with a new PIN so you can register on one of the above websites.

Please check your email inbox and Junk for this pin over the next few weeks.

 
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